ACIS Cargo Online Facility.
All claims, including any loss which could give rise to a claim under the policy you have placed through ACIS, should be notified to us. If you are an ACIS Online Cargo Facility User, you should notify losses to us via your Client Login. All other ACIS clients should email the ACIS CLAIMS DEPARTMENT directly. To speed up the claims process, please ensure that full loss particulars are sent to us. This should include the following minimum information: